Community-Led Monitoring (CLM) is a powerful initiative that places the responsibility of monitoring HIV services into the hands of the community members themselves. At NACOPHA, we believe that those directly affected by HIV are best positioned to evaluate the quality and effectiveness of the services they receive. CLM ensures that their voices are heard and their insights are used to drive improvements in healthcare delivery.

Our CLM Approach:

1. Community Engagement:

   • We actively engage community members, encouraging them to participate in the monitoring process. Through training and support, we equip them with the skills needed to assess the quality of HIV services in their areas.

2. Data Collection:

   • Trained community monitors collect data on various aspects of HIV services, including availability, accessibility, quality, and user satisfaction. This data is gathered through surveys, interviews, and direct observations.

3. Data Analysis and Reporting:

   • The collected data is analyzed to identify strengths and areas for improvement. We compile these findings into comprehensive reports that are shared with healthcare providers, policymakers, and other stakeholders.

4. Advocacy for Improvement:

   • Using the insights from CLM, we advocate for changes and improvements in HIV service delivery. This involves engaging with healthcare providers, government officials, and other stakeholders to address the identified issues and implement solutions.

5. Feedback Loops:

   • We ensure that the feedback from community monitors is continuously looped back to the service providers and policymakers. This ongoing dialogue helps in making timely adjustments and fostering a culture of accountability.