This page explains how to ask us to delete your NACOPHA account and the personal information held with it. You do not have to give a reason.
Ukurasa huu unaeleza jinsi ya kuomba tufute akaunti yako ya NACOPHA pamoja na taarifa zako binafsi zilizohifadhiwa nayo. Huhitaji kutoa sababu.
Delete from inside the app
Kufuta ukiwa ndani ya programu
- Open the NACOPHA app and sign in. Fungua programu ya NACOPHA na uingie.
- Go to Profile. Nenda Wasifu.
- Tap Delete Account and confirm with your password. Bofya Futa Akaunti na uthibitishe kwa nenosiri lako.
Your account is closed straight away and your personal and health information is erased.
Akaunti yako inafungwa papo hapo, na taarifa zako binafsi na za afya zinafutwa.
Delete by email, if you cannot open the app
Kufuta kwa barua pepe, kama huwezi kufungua programu
Write to nacopha@nacopha.or.tz from the email address or phone number registered to your account and ask us to delete it. We check that the request is yours, then complete the deletion within 30 days.
Andika kwa nacopha@nacopha.or.tz ukitumia barua pepe au namba ya simu iliyosajiliwa kwenye akaunti yako, na utuombe tuifute. Tunathibitisha kuwa ombi ni lako, kisha tunakamilisha ndani ya siku 30.
What is deleted
Kinachofutwa
- Your identity and contact details: name, date of birth, gender, phone, email and National ID. Utambulisho na mawasiliano yako: jina, tarehe ya kuzaliwa, jinsia, simu, barua pepe na kitambulisho cha taifa.
- Your address details. Anwani yako.
- Your health information: HIV and ART status, year of diagnosis, health facility and CTC number. Taarifa zako za afya: hali ya VVU na ARV, mwaka wa kugundulika, kituo cha afya na namba ya CTC.
- Your login credentials. Taarifa zako za kuingia.
What may be kept
Kinachoweza kubaki
Records of membership-fee payments may be kept for as long as accounting and audit rules require, with your name and details removed. What remains cannot be traced back to you.
Kumbukumbu za malipo ya ada zinaweza kubaki kwa muda unaotakiwa na sheria za uhasibu na ukaguzi, jina na taarifa zako zikiwa zimeondolewa. Kinachobaki hakiwezi kukurudisha wewe.
Contact
Mawasiliano
NACOPHA, Dar es Salaam, Tanzania · Phone: +255 745 111 242 · Email: nacopha@nacopha.or.tz